TERMS AND CONDITIONS

Last updated: August 6, 2026

1. AGREEMENT TO TERMS

By accessing or using the services provided by Vertex Prestige Developments LLC DBA Shell Roofing ("Shell Roofing," "we," "us," or "our"), including our website and SMS communications, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

Age Requirement: You must be at least 18 years old to use our services and to participate in our SMS messaging program. By opting in to receive messages from us, you confirm that you are at least 18 years of age.

2. OUR SERVICES

Shell Roofing provides services including but not limited to:

- Responding to inquiries submitted through our website

- Providing information about our roofing services

- Customer support and consultation

- SMS communication regarding your inquiries, appointments, or account

3. SMS COMMUNICATIONS

Shell Roofing does not sell, rent, or share your phone number or personal information with third parties for marketing purposes. See our Privacy Policy (https://shell-roofing.com/privacy-policy-344339) for full details on how your information is collected, used, and protected.

By providing your phone number and opting in through our website, forms, or SMS keyword, you consent to receive SMS messages from Shell Roofing. These messages may include:

- Responses to inquiries

- Appointment confirmations and scheduling follow-ups

- Customer support messages

Message frequency may vary depending on your interaction with our services. Message and data rates may apply depending on your mobile carrier.

4. OPT-OUT INSTRUCTIONS

You can opt out of SMS communications at any time by replying STOP to any message. After you send STOP, you will receive a one-time confirmation message and no further messages will be sent unless you opt in again. SMS opt-in consent is not a condition of purchase of any goods or services.

5. HELP INSTRUCTIONS

If you need assistance, you may reply HELP to any message, or contact us directly using the information below.

6. CARRIER LIABILITY DISCLAIMER

Carriers (including but not limited to AT&T, T-Mobile, and Verizon) are not liable for delayed or undelivered messages.

7. USER RESPONSIBILITIES

By using our services, you agree to:

- Provide accurate information when submitting forms or inquiries

- Use our services only for lawful purposes

- Not misrepresent your identity when contacting us

8. INTELLECTUAL PROPERTY

All content on our website, including text, graphics, logos, and images, is the property of Vertex Prestige Developments LLC DBA Shell Roofing or its licensors and may not be used without our prior written consent.

By submitting any content, feedback, or suggestions to us, you grant Shell Roofing a non-exclusive, royalty-free, perpetual, and fully sublicensable right to use, reproduce, modify, publish, and display such content.

9. LIMITATION OF LIABILITY

Shell Roofing provides its services "as is" without warranties of any kind. To the fullest extent permitted by law, Shell Roofing shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or SMS communications. We do not warrant that our services will be error-free, uninterrupted, or secure.

10. INDEMNIFICATION

You agree to indemnify and hold Shell Roofing, and its officers, directors, employees, and agents, harmless from any claims, liabilities, damages, losses, and expenses arising from your use of our services or your violation of these Terms.

11. TERMINATION

We reserve the right to terminate or suspend your access to our services at any time, for any reason, without notice.

12. CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

13. GOVERNING LAW

These Terms and Conditions are governed by the laws of the State of Texas, without regard to its conflict of law principles.

14. CONTACT US

If you have any questions about these Terms and Conditions, contact us:

Vertex Prestige Developments LLC DBA Shell Roofing

Website: shell-roofing.com

16365 Park Ten Pl Ste 110

Houston, TX 77084

Phone: +1 (737) 497-3475

Email: [email protected]