Shell Roofing Privacy Policy

Effective Date: 02.08.2026

At Shell Roofing, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request an estimate, or use our services.

1. Information We Collect

We may collect the following information:

Contact information (name, phone number, email, address).

Service details (type of roofing service requested, property details).

Communication data (text messages, emails, or calls with our team).

Website usage data (via cookies or analytics tools to improve our site).

2. How We Use Your Information

We use your information to:

Provide estimates, schedule services, and manage your project.

Send important service updates, reminders, and customer care messages.

Improve our website, services, and customer experience.

Comply with legal obligations .

3.SMS Communications & Consent

Shell Roofing may communicate with customers via SMS text messages for customer care purposes, including but not limited to appointment confirmations, project updates, follow-ups, and billing-related communication. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELPor contact us directly through our website.

4. SMS & Email Communications

By requesting an estimate, you agree to receive SMS and/or email updates from Shell Roofing. Message frequency may vary (2–10 per month). You can reply STOP at any time to unsubscribe, or HELP for assistance. Standard message and data rates may apply.

_{SMS Terms & Conditions}

5.1. SMS Consent Communication

The phone numbers collected as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

5.2. Types of SMS Communications

If you have consented to receive text messages from Shell Roofing, you may receive messages related to the following:

Appointment reminders

Project updates and follow-up messages

Billing inquiries

Customer support communications

5.3. Message Frequency

Message frequency may vary depending on the type of communication.

5.4. Potential Fees for SMS Messaging

Standard message and data rates may apply based on your mobile carrier’s pricing plan. These fees may vary if messages are sent domestically or internationally.

5.5. Opt-In Method:

You may opt-in to receive SMS messages from Shell Roofing in the following ways:

By submitting an online form

5.6. Opt-Out Method

You can opt out of receiving SMS messages at any time by replying STOP to any text message. You may also contact us directly to request removal from our messaging list.

5.7. Help

If you need assistance, reply HELP to any message or contact us through our website:
https://www.shell-roofing.com

5.8. Standard Messaging Disclosures

Message and data rates may apply

You can opt out at any time by texting STOP

For assistance, text HELP

Message frequency may vary

Please review our Privacy Policy and Terms & Conditions for more information.